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Paul Field of Maurice’s Ice Cream, Reading partnered with Cimbali to assessment the best way coffee was managed within the enterprise. As a end result, Paul has emerged from lockdown in a a lot stronger place than he was earlier than, as he explains right here:
“I’m in a incredible location in Forbury Gardens however though I knew there was cash to be made, I simply couldn’t get the coffee proper. The earlier machine was far too sophisticated and so workers didn’t wish to use it. I used to be determined as a result of clients had been truly coming again to inform us simply how poor the coffee was.
Michele Cecchini from Cimbali had a real curiosity within the enterprise and we opted for an S20 super-automatic with Turbo Steam as a result of clients wish to see the milk being steamed by hand. Now we’ve completely foamed milk each time. The machine is contact display managed. Staff find it irresistible as a result of it’s so easy to make use of.
Since switching to Cimbali, issues couldn’t be higher. Now clients return to inform me simply how nice the coffee is and within the 3 months since we put in the S20, we’ve greater than doubled our coffee gross sales.
I actually thought that this degree of buyer care and assist was lengthy useless. But I can truthfully say that top notch service is alive and kicking at Cimbali.”
The submit Maurice’s Ices doubles coffee gross sales in three months with Cimbali S20 appeared first on Blog Cimbali UK.